Responsible Disclosure

At Digimindz we find the security of our systems very important. Despite our concern for the security of our systems, there may still be a weak spot.

If you have found a weak spot in one of our systems, please let us know so that we can take measures as quickly as possible. We would like to work with you to better protect our customers and our systems.

We ask you:

  • Please email your findings to security@digimindz.nl and encrypt it with our PGP key to prevent the information from falling into the wrong hands.
  • Not to abuse the problem by, for example, downloading more data than is necessary to demonstrate the leak or viewing, deleting or modifying third-party data.
  • Do not share the problem with others until it is resolved and delete any confidential data obtained from the leak immediately after closing the leak.
  • Not to use attacks on physical security, social engineering, distributed denial of service, spam or third-party applications.
  • Provide sufficient information to reproduce the problem so that we can resolve it as quickly as possible. Typically, the IP address or URL of the affected system and a description of the vulnerability are sufficient, but more complex vulnerabilities may require more.

What we promise:

  • We will respond to your report within 3 days with our assessment of the report and an expected date for a solution,
  • If you have complied with the above conditions, we will not take legal action against you regarding the report,
  • We will treat your report confidentially and will not share your personal information with third parties without your permission, unless this is necessary to comply with a legal obligation. Reporting under a pseudonym is possible.
  • We will keep you informed of the progress of resolving the problem.
  • In reporting about the reported problem, we will, if you wish, mention your name as the discoverer.
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